In 2020, amidst the global transition to remote work, our founder identified the opportunity to access top-tier developers from around the world at competitive rates. With India’s renowned reputation for skilled IT professionals and proficient English language abilities, our founder decided to explore the possibilities within this talent-rich country.

Recognizing the complexities of direct hiring, including legal considerations, risks, and time commitments, our founder strategically opted to collaborate with an agency. This partnership swiftly led to the recruitment of a team of skilled agents, facilitating the rapid commencement of operations.
However, it soon became evident that the agency lacked proper performance monitoring and accountability. Despite their role in recommending suitable candidates, they appeared disconnected from delivering tangible results. Additionally, the agency had complete control over financial matters, at times proposing unwarranted raises. Their lenient leave policies further exacerbated issues, allowing excessive time off, leading to prolonged periods of developer unproductivity and unresolved critical issues.
Although terminating underperforming developers might seem like a solution, the significant investment in their knowledge and familiarity with the system posed a critical consideration. Letting them go would mean losing valuable insights acquired during their tenure, which could negatively impact project continuity and long-term success.
These challenges highlighted the need for a superior approach that emphasizes performance tracking, accountability, and a balanced leave policy. At Flow IT Services, we are committed to transparent performance evaluations, ensuring our clients have full visibility into their project’s progress. We believe in fair compensation practices and maintain a reasonable leave policy that balances personal time off with meeting project commitments.
Addressing these past shortcomings and nurturing a culture of performance excellence are our priorities. At Flow IT Services, we understand that delivering quality work, fostering open communication, and preserving investments in knowledge and expertise are essential to success